Sales commitment：

      Resolutely do not let any unqualified products leave the factory, ensure that no customer is damaged, strictly abide by the provisions of the contract, be on call within the time limit specified in the contract, that is, repair when you arrive, resolutely say, do, more thoughtful.
Service Commitment：
　　The company will meet the needs of users for the purpose, long-term to provide users with pure spare parts, technical advice, guidance installation, free commissioning, unit transformation and personnel training. After receiving the quality problems from users, we will reply within 24 hours or send after-sales service personnel to arrive at the scene as soon as possible, so that users are not satisfied with the service and do not stop.
Service system：
　　 一、pre-sale service
　　Professional engineers provide users with pre-sales technical consultation and planning guidance, such as unit selection, matching, computer room design, etc., to answer difficult problems encountered by users in the process of use and provide relevant technical guidance.
　　 二、the sale of service
　　After receiving the user’s notice, our company immediately sent professional technicians to the installation site to know the installation and commissioning of the unit, and cooperated with the user to do a good job in acceptance.
　　 三、After-sales service
　     1、Provide free computer room design and power distribution design;
　　2、Free guidance for installation and commissioning;
　　3、Provide free technical training and consultation for the user’s operation and maintenance personnel;
　　4、Guide maintenance and maintenance;
　　5、Establish customer files for end users, track services, conduct regular inspections, and maintain them for life;
　　6、The company provides pure spare parts all year round, and maintenance engineers can provide you with technical assistance at any time.
Remark：
　　a、Warranty period: one year or a total of 1000 hours of operation (whichever comes first), if the parts are damaged or other faults of the unit caused by the factory’s negligence in assembly, or improper design and raw material selection, etc., the supplier can be responsible for the warranty.
   　b、Diesel generator set wearing parts, daily use accessories, damage caused by human error, negligent maintenance, etc., are not covered by this warranty. All parts outside the warranty period are provided at cost price, and the service personnel arrive at the customer’s site or repair the unit at the factory until it can be used normally.